Questions.
Answered.

Car insurance is typically for accidents, theft, and third‑party damage. O3 is focused on keeping your car running—planned maintenance and covered repairs—so breakdown costs don’t surprise you.

Coverage depends on your plan. O3 supports recurring maintenance and a defined list of repairs/parts. You’ll see the exact Ride‑Well vs Sleep‑Well coverage clearly on the Pricing page and inside the plan details.

Sleep‑Well includes air‑conditioning system support for major components only. It excludes consumables and minor accessories.

Accident damage, misuse, and issues that existed before onboarding are typically excluded. Some items may have fair‑use or eligibility conditions depending on plan and vehicle state.

Yes—an initial check helps confirm your vehicle’s current condition so coverage is fair and predictable. If issues are found, we’ll guide you on next steps before full coverage starts.

Yes. You can stop or change your subscription when you need. Any active benefits will follow the terms of your current billing period and plan.

Pricing is based on your vehicle details and the plan you choose. The Live Pricing Engine shows your exact price before you start—no surprises.

Yes. Eligibility can vary by model year and inspection outcome. Older or higher‑risk vehicles may have different pricing or plan availability.

We coordinate service through approved partner workshops in supported areas to keep quality consistent and pricing stable. During setup, we’ll help you choose a convenient location.

To ensure quality control and consistent pricing, covered work is usually completed through approved partners. If you have a preferred workshop, support can advise if it’s eligible.

You can request service through the app. We’ll confirm availability, assign a service location, and keep you updated through the process.

Submit a request as soon as you can. We’ll help coordinate diagnostics and next steps based on your plan coverage and the vehicle assessment.

Plans may include fair‑use guidelines to keep the system sustainable for everyone. The exact limits (if any) depend on the plan and will be shown clearly.

Yes. You can upgrade or change plans. Any changes apply based on your billing cycle and plan rules.

You can pay by card and other supported online payment options depending on your location. The checkout flow will show available methods.